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General Motors Created A(n)____________________ to Smooth Out Its Quality Assurance

question 25

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General Motors created a(n) ____________________ to smooth out its quality assurance process.


Definitions:

Utility

A measure in economics of the satisfaction or benefit derived by consuming a product or service.

Total Utility

The total satisfaction or benefit derived by consuming a product or service; it increases as more units are consumed, up to a certain point.

Satisfaction

A measure of how products or services meet or surpass customer expectations.

Consumption

The use of goods and services by households or individuals, typically as it contributes to economic measures like GDP.

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