___________________ Track All Contacts That Have Been Made with a Customer

question 3

Multiple Choice

___________________ track all contacts that have been made with a customer, the purpose of each contact, and any follow-up that might be necessary.

• A)Configurators
• B)Contact management systems
• C)Sales forecasting systems
• D)Sales lead tracking systems

---

Definitions:

Job Search

The process of looking for employment, through various means including online job boards, networking, or direct applications.

Employers Suspicious

A situation where employers are wary or distrustful, possibly due to concerns about employee behavior or external threats.

Functional Résumés

A type of résumé that focuses on skills and experiences rather than on chronological work history.

Work History

A record of an individual's past employment, including positions held, responsibilities, and durations.