____________________ Is a Customer-Focused and Customer-Driven Organizational Strategy

question 30

Multiple Choice

____________________ is a customer-focused and customer-driven organizational strategy.

• A)CRM
• B)ERP
• C)FAIS
• D)SCM

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Definitions:

Dependent Variable

In research, it is the variable that is being tested and measured, usually to see if it is affected by the independent variable.

Randomization

The process of making choices or selecting participants for a study randomly to eliminate bias and ensure impartiality.

Experimental Group

In research, a group of subjects who are exposed to the variable under study to assess its effect, as opposed to a control group.

Control Group

In experimental research, a group of subjects that does not receive the experimental treatment, allowing for a comparison to assess the effect of the treatment.