Which of the Following Is NOT an Analytical CRM Technology

question 12

Multiple Choice

Which of the following is NOT an analytical CRM technology?

• A)BI
• B)CIC
• C)DSS
• D)OLAP

Understand the impact of technological advances on small business operations and strategies.

Comprehend strategies for business downsizing and its effects on company structure and operations.

Identify resources available for small business advice and development.

Identify the key demographic segments relevant to market segmentation for small retailers and service providers.

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Definitions:

Role-Play

An educational or training technique in which individuals act out roles to explore particular scenarios or topics.

Enactment

The process of making something into law or establishing something in a legal or formal way.

Development

The process of growth, progress, or improvement in skills, knowledge, technology, or regions.

Case Incident

An instance or situation that serves as an example or subject of study, often used for analysis, learning, or problem-solving.