Saul Is Trying to Stay in Touch with Friends While

question 144

Multiple Choice

Saul is trying to stay in touch with friends while he works at a summer internship across the country. He knows there are many communication options available, but doesn't really understand them. So he has asked you to help him figure it all out.
-The language you use when communicating in a business environment should be understandable without the use of any ____ or other characters that express your true feelings.

• A) emoticons
• B) icons
• C) logos
• D) widgets

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Definitions:

Probing

The process of gathering information or insight through questions, experiments, or exploration.

Customer Needs

The specific desires, requirements, or preferences of customers that businesses strive to meet with their products or services.

Questions

Questions are inquiries made to obtain information, clarify doubts, or explore deeper into a subject.

Feedback

Information or opinions about an action or product, used as a basis for improvement or commendation.