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Jamie and Megan were born in different countries: Jamie is from Cuba, and Megan was born in the U.S. They share the same religious faith; however, Jamie's parents speak primarily Spanish at home, and Megan does not know Spanish. Jamie and Megan's upcoming marriage is an example of an:
Quality-oriented Process
An approach focusing on maintaining high standards in production or service delivery to satisfy customer needs.
Perishable Services
Services that cannot be stored for future use and must be consumed at the time of production, like live entertainment or airline flights.
Empowerment
The process of increasing the degree of autonomy and self-determination in people or communities to enable them to represent their interests in a responsible and self-determined way.
Variability
Refers to the degree of inconsistency or difference in a set of elements or a process outcome, often measured to assess quality control or performance over time.
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