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Customer Relationship Management (CRM) Programs Can Systematically Track Customers' Preferences

question 55

True/False

Customer relationship management (CRM) programs can systematically track customers' preferences and behaviors over time.


Definitions:

Religious Script

Texts considered sacred or central to a particular religion, often containing teachings, doctrines, and rituals pertaining to that faith.

Self-Awareness

Self-awareness is the conscious knowledge of one's own character, feelings, motives, and desires, playing a crucial role in personal development.

Intuitive Decisions

Decision-making processes that occur without the explicit use of analytical reasoning, relying instead on one's gut feeling or instinct.

Cultural Scripts

Patterned responses or behaviors culturally deemed appropriate in specific situations.

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