What Type of Software Do Salespeople Use to Track All

question 86

Multiple Choice

What type of software do salespeople use to track all aspects of customer interaction?

• A) TQM (total quality management)
• B) CRM (customer relationship management)
• C) DRM (direct response management)
• D) PR (public relations)
• E) JIT (just in time)

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Definitions:

Bankruptcy

A legal proceeding involving a person or business that is unable to repay outstanding debts.

Debts Discharged

The cancellation of a debtor's obligation to pay a debt after fulfilling certain conditions, often under bankruptcy procedures.

Technically Insolvent

A financial state where an entity's liabilities exceed its assets, but it has not yet declared bankruptcy.

Bankruptcy Relief

Legal procedures designed to help individuals or businesses that cannot pay their debts to either eliminate those debts or repay them under the protection of bankruptcy court.