What Did Organizations Focus on When They First Began Using

question 26

Multiple Choice

What did organizations focus on when they first began using information systems?

• A)reducing costs and improving productivity
• B)gaining competitive advantage and using the most current technology
• C)reducing costs and gaining competitive advantage
• D)using the most current technology and improving productivity

---

Definitions:

Downstream Costs

Costs incurred after the production process, including distribution, marketing, and customer service expenses.

Business Process Re-engineering

The fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical measures of performance such as cost, quality, service, and speed.

Work Flow

Work Flow is the sequence of processes through which a piece of work passes from initiation to completion, often in a business or manufacturing context.

Process Map

A visual representation of the steps involved in a process, showing how tasks are connected and flow from one to the next.