What Does User Satisfaction with a Computer System and the Information

question 64

Multiple Choice

What does user satisfaction with a computer system and the information the system generates often depend on?

• A)cost of the system
• B)quality of the system
• C)whether it was outsourced or not
• D)the hardware that comes with it

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Definitions:

Disrupt-Then-Reframe Technique

Influence technique in which one disrupts critical thinking by introducing an unexpected element, then reframes the message in a positive light.

Persuasion

The process of influencing someone's beliefs, attitudes, or behaviors through communication.

Message Processing

The series of mental steps and mechanisms used in understanding and responding to communication messages.

Persuasive Message

A communication intended to influence the attitudes, beliefs, or behaviors of others by using specific techniques and appeals.