Explain the Difference Between Sustaining and Disruptive Change

question 53

Essay

Explain the difference between sustaining and disruptive change.

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Definitions:

Special Causes

Special causes, in the context of quality control, refer to unusual, unpredictable factors that cause variations in a process, distinguishing them from common causes.

Common Causes

Factors that consistently contribute to a process's variability; inherent within the process and usually indicative of systemic issues.

Variation

The extent to which data points in a dataset differ from each other and from their average value.

Control Chart

A graphical tool used in process control to display how a process varies over time and to detect whether a process is statistically controlled.