The Objective of a CRM System Is to Capture Data

question 38

Short Answer

The objective of a CRM system is to capture data about every ____________________ a company has with a customer through every channel and to store it.

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Definitions:

Negative Influence

The impact of an individual or group that leads to harmful or undesired outcomes, often affecting others' behaviors or attitudes negatively.

Organization

A structured group of people working together to achieve common goals, often formalized through roles, rules, and processes.

Collaborative Software Systems

Systems designed to enable multiple users to work together on shared tasks or projects, often in real-time and across geographical locations.

Virtual Teams

Virtual teams are groups of individuals who work together from different geographic locations, relying on electronic communication to collaborate on projects.