According Frederick Reichheld,the Net Promoter Index Is a Strong Indicator

question 2

Multiple Choice

According Frederick Reichheld,the Net Promoter Index is a strong indicator of ________.

• A) consumer acquisition costs
• B) future corporate growth
• C) portfolio expansion
• D) core competencies

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Definitions:

Direct

Pertaining to costs, expenses, or activities that can be specifically traced to a particular project, department, or product without allocation.

Factory Building

A structure purposed for industrial processes including manufacturing, assembling, processing, or handling products.

Rent Expense

The cost incurred for leasing or renting property or equipment for business use.

Factory Overhead

Indirect costs associated with manufacturing, including utilities, rent, and maintenance, that cannot be directly traced to a product.