Define the Following Terms

question 2

Short Answer

Define the following terms
-confirmability

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Definitions:

Customer Expectations

The assumed set of beliefs and standards that customers hold regarding the level of quality and service they will receive from a product or service.

Roles And Expectations

Refer to the specific duties, responsibilities, and anticipated outcomes associated with a position or job description.

Transaction Selling

A sales approach focused on completing individual sales or transactions without necessarily building long-term customer relationships.

Customer Satisfaction

Customer satisfaction is a measure of how well a product or service meets or exceeds the expectations of the customer.