Which of the Following Is a Verbal Barrier to Communication

question 28

Multiple Choice

Which of the following is a verbal barrier to communication?

• A) A person's body language does not correspond with his spoken message.
• B) A recipient's interpretation of a message is not the same as the sender's interpretation.
• C) Two individuals have differing perceptions of a manager's comments based on their personal experiences with her.
• D) People are not focusing on a convention speaker because the seats are too small and are placed too close together.
• E) A customer service representative has a prejudice against customers who have a southern accent.

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Definitions:

Cognitive Peculiarities

Unique characteristics or features of an individual's cognitive process, including thinking, understanding, learning, and memory.

Odd Personality Disorders

A cluster of personality disorders characterized by eccentric behavior, including Paranoid, Schizoid, and Schizotypal Personality Disorders.

Congressional Members

Individuals elected to represent their constituents in the United States Congress, consisting of the Senate and the House of Representatives.

Schizoid Personality Disorder

A mental condition defined by a persistent tendency to avoid social connections and exhibit minimal affective expression when interacting with others.