As a Department Head, You Cannot Assume That Your Downward

question 40

Multiple Choice

As a department head, you cannot assume that your downward communication is

• A) being received and understood by other department heads.
• B) offering employees the opportunity to air grievances.
• C) received and understood by people who report to you.
• D) sharing complete information with your peers.
• E) an informal network trusted by employees.

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Definitions:

Enlightenment

An intellectual and philosophical movement that dominated the world of ideas in Europe during the 17th and 18th centuries, emphasizing reason, individualism, and skepticism of traditional doctrines.

Boston Massacre

Clash between British soldiers and a Boston mob, March 5, 1770, in which five colonists were killed.

Sons of Liberty

A group of colonial American patriots who organized against the British government prior to the American Revolution, protesting against taxation without representation.

Tea Act

A 1773 act of the British Parliament that granted the East India Company the right to sell tea to the American colonies free of taxes imposed on colonial tea importers, leading to the Boston Tea Party.