The Americans with Disabilities Act Requires Businesses to Train Their

question 111

True/False

The Americans with Disabilities Act requires businesses to train their employees in the nuances of communicating with people who have disabilities.

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Definitions:

Sensitivity Needs

Requirements related to understanding and responding to the emotions and personal matters of others.

Performance Monitoring

The regular observation and evaluation of an individual's or organization's performance against defined benchmarks or objectives.

Trust

The confidence in the integrity, ability, and character of an individual or organization.

Employee-Centred

An approach to management that focuses on creating a supportive work environment and prioritizing the needs and well-being of employees.