Which of the Following Is Not a True Statement About

question 80

Multiple Choice

Which of the following is not a true statement about using social media to build business relationships?

• A)Social media allow companies to build meaningful relationships with customers.
• B)Capitalizing on these technologies means listening to customers.
• C)Effective companies may use technology to explain a business practice or clarify a service they provide.
• D)Social media allow companies to build meaningful relationships with employees online.
• E)Effective companies may use technology to identify difficult customers to shame into better behavior.

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Definitions:

Discount Rate

The interest rate charged to commercial banks and other depository institutions on loans received from the central bank's discount window.

Federal Funds Rate

The interest rate at which depository institutions lend reserve balances to other depository institutions overnight on an uncollateralized basis.

Reserve Requirement

The portion of depositors' balances that banks must have on hand as cash or in deposits with the central bank, used as a tool for monetary policy.

Bank Runs

A situation where a large number of a bank's depositors try to withdraw their funds simultaneously over concerns about the bank's solvency.