Which of the Following Is a Good Example of Courteous

question 62

Multiple Choice

Which of the following is a good example of courteous, sincere writing?

• A) Your letter has been forwarded to the Tulsa division. One of the service specialists will call you on Friday.
• B) Our company is always surprised when customers like you fail to pay their bills on time.
• C) Apparently, you did not carefully read the procedures memo before submitting your travel reimbursement request.
• D) I find it difficult to believe that your new DVD player is incompatible with your new television.
• E) You must realize that full tuition refunds are available only before the first day of class.

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Definitions:

Crosswalk

Marked points on a road where pedestrians have the right to safely cross, typically found at intersections.

Circulate Rumors

The act of spreading unverified or unofficial stories or information among a group of people, often leading to uncertainty or misinformation.

Collective

A term referring to a group of individuals who share or are motivated by at least one common issue or interest, or work together to achieve a common objective.

Intergroup Behavior

Intergroup behavior refers to interactions between members of different groups, influenced by their group affiliations, which can lead to conflict or cooperation.