When Refusing a Claim in Which the Customer's Actions Are

question 31

True/False

When refusing a claim in which the customer's actions are responsible for the problem,you should use personalized language.

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Definitions:

Negotiable

Capable of being bought, sold, or transferred to another party through endorsement or delivery.

Journal Entry

A basic record documenting a business transaction in an accounting system, used to transfer information to financial statements.

Bank Balance

The amount of money held in a bank account at a particular time, as recorded by the bank.

NSF Check

Stands for Non-Sufficient Funds Check, a check that cannot be processed due to insufficient funds in the account it was drawn on.