Which of the Following Is the Most Effective Closing Sentence

question 11

Multiple Choice

Which of the following is the most effective closing sentence for a bad-news message?

• A) The service department can provide information gathered from customer feedback.
• B) Once again, I'm sorry we can't afford to implement your suggested customer research project.
• C) If you encounter additional problems, please let me know.
• D) Feel free to call on me if I can be of further assistance to your department.
• E) Although your proposed research would be beneficial, company policy forbids budget increases.

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Definitions:

Illegal Agreement

A contract or agreement that is not enforceable by law because it involves activities that are against the law or public policy.

Voidable

Voidable refers to a legal contract or transaction that is valid and enforceable on the surface but may be declared void by one of the parties due to certain defects or conditions.

Overturned

Refers to a decision, typically in a legal context, that has been reversed or nullified by a higher authority or court.

Illegal Subject Matter

Refers to contracts that have an object which is against the law or public policy and hence unenforceable.