When You Use the Direct Organizational Plan in a Message

question 1

Multiple Choice

When you use the direct organizational plan in a message refusing a small favor, you should

• A) save the bad news for the final paragraph.
• B) present the bad news without any introduction.
• C) reciprocate to maintain the reader's future goodwill.
• D) use a polite buffer and explain your rationale in a few words.
• E) offer a brief, sincere apology in your first paragraph.

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Definitions:

Book Value

Book value is the net value of a company's assets found on its balance sheet, and is calculated by subtracting total liabilities from total assets.

Depletion Cost Per Unit

The expense associated with extracting natural resources, calculated by dividing the total depletion expense by the quantity of resources withdrawn.

Natural Resource

Materials or substances such as minerals, forests, water, and fertile land that occur in nature and can be used for economic gain.

Book Value

The net value of a company's assets minus its liabilities and intangible assets, essentially the company's equity value as shown on the balance sheet.