You May Want to Use the Indirect Plan to Communicate

question 89

Multiple Choice

You may want to use the indirect plan to communicate bad news when writing to this audience:

• A) an employee who reports to you and is expecting a "yes" answer
• B) a customer who is unlikely to respond emotionally
• C) a reader who is expecting a "no" response
• D) a supervisor who prefers a straightforward, direct message

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Definitions:

Altruism

Altruism is the selfless concern for the wellbeing of others, often manifested by the act of giving without expecting anything in return.

Anxious Attachment Style

A pattern of attachment characterized by intense anxiety and fear of abandonment, leading to excessive seeking of closeness and reassurance from attachment figures.

Romantic Relationship

A close interpersonal relationship characterized by love, affection, and commitment between two people.

Lack of Trust

A feeling or attitude that arises from a belief that others are not reliable, worthy of confidence, or dependable.