A Feeling of Contentment Among Employees in a Custodial Environment

question 27

Multiple Choice

A feeling of contentment among employees in a custodial environment leads to _____.

• A) low morale
• B) passion and commitment
• C) strong motivation
• D) passive cooperation

---

Definitions:

Boundary Issues

Refers to the challenges or problems that arise when personal or professional limits are not clearly defined, respected, or maintained.

Constructive Professional Relationships

Positive and productive interactions between colleagues that promote mutual growth, understanding, and collaboration in a professional setting.

Hostile Clients

Individuals who exhibit aggressive or uncooperative behavior towards professionals, such as healthcare providers or customer service workers.

Verbal Abuse

The use of words to cause harm to theperson being spoken to, including insults, threats, and excessive criticism, often undermining the victim's self-esteem and mental health.