The Organizational Costs Associated with Poor Employee Attitudes May Severely

question 22

True/False

The organizational costs associated with poor employee attitudes may severely reduce an organization's competitiveness.

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Definitions:

Polarizing

Describes a situation or individual that divides or creates division among groups, often leading to distinct sets of supporters and opponents.

Personal Identification

A psychological process where individuals associate their identity with the characteristics, values, or beliefs of another person or group.

Social Identities

are the facets of individuals' self-concepts that are derived from their perceived membership in social groups, influencing their feelings, beliefs, and behaviors.

Leader Optimism

The tendency of leaders to maintain a positive outlook, even in challenging situations, and to convey hope and confidence to their followers.