Which of the Following Statements Is True of Participation in the Context

question 23

Multiple Choice

Which of the following statements is true of participation in the context of building support for change?

• A) Employees need to participate in a change after it occurs, not before.
• B) As participation increases, resistance to change tends to decrease.
• C) When employees participate in change from the beginning, they feel demotivated and feel their ideas will be rejected.
• D) Participation merely encourages compliance with change.

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Definitions:

Customer Complaints

Feedback from customers expressing dissatisfaction with a product or service.

Free Consulting

Offering professional advice without charge, often as a way to introduce services or gain trust.

Indirect Method

A technique that subtly conveys messages or arrives at conclusions, often used in communication or financial statements.

Goodwill Messages

Written or spoken communications intended to foster positive relations, show appreciation, or build good will between individuals or organizations.