One of the Unethical Ploys of a Sales Agent Is

question 45

Multiple Choice

One of the unethical ploys of a sales agent is called bait and switch.It means ___________________.

• A) a consumer buys one product but is given a cheaper one
• B) only a few rooms are set at a deeply discounted price. Once customers are on the line, they are convinced to make a reservation for a more expensive one.
• C) a customer is initially handled by one sales agent, then shifted to another
• D) one company offers a low rate, but a second company picks up the reservation

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Definitions:

Explicit Memory

A type of long-term memory involving the conscious recollection of factual information, previous experiences, and concepts.

Eidetic Memory

The rare ability to recall images, sounds, or objects in memory with great precision and detail, often referred to as photographic memory.

Intentionally Retrieved

The process of consciously recalling specific information from one's memory.

Episodic Memory

A type of long-term memory that involves the recollection of specific events, situations, and experiences, including contextual details like time and place.