A Code of Ethics Plays an Important Role in Any

question 33

Essay

A code of ethics plays an important role in any business, but it plays a very important role in the tourism sector.Summarize your feelings with regard to ethical behaviours in this sector by addressing these points:
a)What is a code of ethics?
b)What makes ethics so important to tourism?
c)In your opinion, are customers always right? Justify your answer using two examples.
d)You are opening your own hotel/restaurant.Summarize briefly the top three standards you would set in place to ensure your customers and staff are fairly treated.

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Definitions:

Latent Content

In psychoanalytic theory, the hidden psychological meaning of dreams, as opposed to the manifest content or the literal storyline of the dream.

Manifest Content

The apparent and remembered content of a dream, as distinguished from its hidden or symbolic meanings, according to Freudian psychology.

Poetic

Relating to or characteristic of poetry, including qualities of aesthetic beauty, emotional expression, and rhythmic language.

Realistic

Pertaining to or representing conditions and situations as they actually are, often used to describe a practical and pragmatic approach to problems.