The Interpretive Approach Is Rooted in the Theories/methods Of

question 30

Multiple Choice

The interpretive approach is rooted in the theories/methods of:

• A) economics.
• B) statistical modeling.
• C) cultural anthropology.
• D) sociology.
• E) psychology.

Identify strategies for effectively delivering bad news in business communication.

Recognize the appropriate use of apologies in negative-news messages.

Distinguish between direct and indirect strategies for refusing requests or claims.

Understand how to maintain future relations or business after delivering bad news.