Positive Disconfirmation Occurs When Performance Perceptions Just Meet Pre-Purchase Expectations

question 18

True/False

Positive disconfirmation occurs when performance perceptions just meet pre-purchase expectations.

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Definitions:

Emotional Cues

External or internal signals that indicate the emotional state of an individual or are meant to provoke an emotional response.

Schizoid Disorders

A cluster of mental conditions characterized by a long-standing pattern of detachment from social relationships and a limited range of emotional expression.

Psychoanalytic Therapists

Mental health professionals who use methods derived from psychoanalysis, focusing on uncovering unconscious motivations and early childhood influences on behavior.

Behavioral Therapists

Professionals who use principles of learning and behavior modification to treat psychological disorders and modify problematic behaviors.