Charles Is a Customer Service Representative for a Home Improvement

question 34

Multiple Choice

Charles is a customer service representative for a home improvement store. He has creative ideas about how to increase customer satisfaction. Charles's talents will be most likely to be used in a firm that:

• A) uses the induced strategic behavior form of internal corporate venturing.
• B) uses the autonomous strategic behavior form of internal corporate venturing.
• C) makes significant investment in research and development.
• D) focuses on an acquisition strategy for gaining innovative ideas.

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Definitions:

Navigation Acts

A series of laws enacted by the British Parliament in the 17th century, aimed at restricting the use of foreign shipping for trade with England (and later with its colonies), to bolster the British mercantile system.

Vice-Admiralty Courts

Courts established in British colonies to deal with maritime issues, including smuggling and violations of navigation acts, often criticized for their lack of jury trials.

Enumerated Goods

Enumerated goods are specific commodities listed in various navigation and trade laws, especially during the colonial period, which were allowed to be shipped only to specific destinations.

African Slavery

The forced enslavement of African people, primarily occurring from the 16th to the 19th centuries, involving their transportation to the Americas to work on plantations.