In the Context of Various Intervention/education Methods,with the _____ Method,the

question 49

Multiple Choice

In the context of various intervention/education methods,with the _____ method,the change agent communicates the information gathered in the diagnostic and change-planning phases to the involved parties.

• A) sensitivity training
• B) smoothing over the conflict
• C) groupthink
• D) direct feedback
• E) appraisal

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Definitions:

Posttest

A test administered after a particular event or period of time to evaluate outcomes or changes compared to a pretest.

Loyalty Program

A marketing strategy designed to reward repeated business by offering incentives to customers that frequently buy products or services from a company.

Punch Card

A piece of stiff paper that can be used to contain digital data represented by the presence or absence of holes in predefined positions.

Retention Program

A set of activities or strategies designed by a business to increase the likelihood of a customer continuing to use their service or purchase their products.