Harry Is a Senior Manager at Pine and Acorn Consultancy

question 19

Multiple Choice

Harry is a senior manager at Pine and Acorn Consultancy.He has been given the responsibility of introducing and implementing a new performance analysis system for Pine and Acorn's consultants.According to John Kotter's eight-step method for leading change,which of the following would be the first step taken by Harry to implement the change successfully?

• A) Develop a vision and strategy
• B) Establish a sense of urgency
• C) Communicate the change vision
• D) Anchor new approaches in the culture
• E) Create a guiding coalition

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Definitions:

Transfer Price

The price charged for goods or services transferred between departments or subsidiaries of the same company.

Part Y6P

Could refer to a specific component or piece identified by the part number "Y6P"; likely specific to a certain type of machinery, equipment, or product line.

Assembly Division

A segment of a manufacturing company responsible for putting together the final products.

Variable Cost

Expenses that change in proportion to the level of production or sales volume, such as raw materials and direct labor.