Harry Is a Senior Manager at Pine and Acorn Consultancy

question 24

Multiple Choice

Harry is a senior manager at Pine and Acorn Consultancy.He has been given the responsibility of introducing and implementing a new performance analysis system for Pine and Acorn's consultants.He has established a sense of urgency for the change among the consultants.He has also formed a group of managers and employees to lead the change.According to John Kotter's eight-step method for leading change,which of the following would be the next step taken by Harry?

• A) Develop a vision and strategy
• B) Empower broad-based action
• C) Communicate the change vision
• D) Anchor new approaches in the culture
• E) Generate short-term wins

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Definitions:

Thrombophlebitis

The inflammation of a vein in conjunction with the formation of a thrombus (blood clot), which can lead to swelling, pain, and complications.

Implanted Port

A medical device that is surgically inserted under the skin to provide easy access to the bloodstream for the delivery of medication, nutrients, or for blood sampling.

Central Line

A catheter placed in a large vein, typically in the neck, chest, or groin, to deliver medications, fluids, or to obtain blood tests directly into the bloodstream.

Chemotherapy

A type of cancer treatment using drugs designed to kill or slow the growth of cancer cells.