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Harry is a senior manager at Pine and Acorn Consultancy.He has been given the responsibility of introducing and implementing a new performance analysis system for Pine and Acorn's consultants.He has already communicated the change vision to the consultants through various channels,such as the organization's newsletter and Web site,through team meetings and so on.According to John Kotter's eight-step method for leading change,which of the following would be the next step taken by Harry in order to implement the change successfully.
Conditioning
A process of behavior modification by which a subject comes to associate a desired behavior with a previously unrelated stimulus.
Handedness
The preference most people show for using one hand over the other for tasks; typically described as being right-handed, left-handed, or ambidextrous.
Hereditary
Pertaining to the passing of traits from parents to their offspring through genes.
Limbic System
A complex system in the brain involved in regulating emotions, memory, and arousal.
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