Ergonomics Is the Study of _____

question 79

Multiple Choice

Ergonomics is the study of _____.

• A) the work activities of an individual or a group of individuals
• B) the type of work tasks the jobholder is asked to perform
• C) the interface between people and machines
• D) the relation between the quality-of-life and site location
• E) the way in which an individual performs a particular job

---

Definitions:

Noncustomers

Individuals or entities that are potential but current non-consumers of a company's products or services.

5W Model

A framework used in various fields to analyze situations or make decisions, asking critical questions: Who, What, Where, When, Why (and How).

Situation Analysis

The process of collecting and evaluating information about an organization's environment to identify strengths, weaknesses, opportunities, and threats.

Situational Influences

External factors that can affect consumer behavior and decision-making processes at the time of purchase, such as physical environment, social situation, or time factors.