The Zero-Defects Approach for Improving Quality Aims at Cutting Defects

question 41

True/False

The zero-defects approach for improving quality aims at cutting defects or defective service to zero.

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Definitions:

Experimental

Pertaining to a method of inquiry involving controlled testing and observation to explore cause-and-effect relationships.

Meta-Analysis

A statistical technique for combining the results of many studies on a particular topic, even when the studies used different data collection methods.

Literature Review

A comprehensive summary of previous research on a topic, often used at the beginning of scholarly articles to contextualize the current study.

Replication

Replication involves repeating a study or experiment to verify its findings and ensure reliability.