Which of the Following Methods for Implementing Total Quality Management

question 35

Multiple Choice

Which of the following methods for implementing total quality management (TQM) emphasizes conformance to requirements and zero defects?

• A) The Deming method
• B) The Crosby method
• C) The kaizen method
• D) The Juran method
• E) The lean manufacturing method

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Definitions:

Exterminating

The act of completely removing or eradicating something, often used in contexts of pests or dangerous elements.

Prejudice

Preconceived opinions or judgments about individuals or groups without sufficient knowledge, often rooted in stereotypes, leading to unfair treatment.

Discrimination

The behavioural expression of prejudice.

Attitude

(a) A relatively enduring organization of beliefs, feelings, and behavioral tendencies towards socially significant objects, groups, events, or symbols. (b) A general feeling or evaluation – positive or negative – about some person, object, or issue.