An Important Task of a Salesperson Providing After-Sale Service Would

question 27

Multiple Choice

An important task of a salesperson providing after-sale service would be to:

• A) reassure product or service superiority through demonstrable actions.
• B) clearly distinguish attributes of the firm's products or services from those of rivals.
• C) sell complementary items to repeat customers.
• D) convert uncertain customers into first-time buyers.

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Definitions:

Variable Costing

A method of costing that includes only variable costs - costs that change with the level of output - in the cost of goods sold and treats fixed overhead costs as period expenses.

For The Month

A phrase typically used to specify financial or operational activities or measurements within a specific month.

Variable Costing

An accounting method that only includes variable costs (costs that change with production levels) in the cost of goods sold and calculates fixed costs as period costs.

Net Operating Income

The total revenue from a business's operations minus its operating expenses, excluding taxes and interest.