Which of the Following Refers to the Knowledge and Competence

question 88

Multiple Choice

Which of the following refers to the knowledge and competence of service providers and the ability to convey trust and confidence?

• A)Sympathy
• B)Responsiveness
• C)Empathy
• D)Assurance

---

Definitions:

Random Assignment

Participants are equally likely to experience the experimental or control condition.

Convenience Sampling

a non-probabilistic sampling technique where subjects are selected because of their convenient accessibility and proximity to the researcher.

Shared Environment

The aspects of an environment that individuals living together share, which can influence their development.

Personality Development

The process through which a person's distinct patterns of behavior, thought, and emotion evolve over time.