The Particular Skills, Abilities, and Processes That an Organization Has

question 41

Multiple Choice

The particular skills, abilities, and processes that an organization has developed to manage close customer relationships are referred to as:

• A)the customer-linking capability.
• B)channel management.
• C)derived demand.
• D)the market-sensing capability.
• E)the extended enterprise.

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Definitions:

Shares His Birthday

The occurrence of two or more individuals having the same date of birth.

Social Category

A group of people who share a common characteristic or attribute but do not necessarily interact with each other.

Web Surfing

The activity of browsing through various websites on the internet without a specific purpose, often driven by curiosity or leisure.

Similar Status

A condition or situation where individuals or groups have equivalent positions, rank, or social standing within a society.