In Evaluating the Quality of a Service,which of the Following

question 37

Multiple Choice

In evaluating the quality of a service,which of the following dimensions is most important to customers?

• A)Empathy
• B)responsiveness
• C)Assurance
• D)Reliability
• E)all of the above

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Definitions:

Cerebellum

A major structure of the hindbrain that controls fine motor skills, balance, coordination, and proprioception.

Balance

A state where different elements are in the correct proportions or maintained in a steady position without falling.

Coordinating Movements

The method of coordinating various body parts to function together seamlessly and effectively.

Corpus Callosum

a large band of neural fibers connecting the two cerebral hemispheres, facilitating interhemispheric communication and coordination.