The Two Performance Variables That Must Be Considered When Managing

question 29

True/False

The two performance variables that must be considered when managing logistical activities are the total distribution costs and the level of logistical service.

---

Definitions:

Service Triads

A supply chain model where three parties are involved in the service delivery process, creating a triangular relationship.

Contracts

Legally binding agreements between two or more parties that specify the terms and conditions of their relationship and transactions.

Service Delivery

The manner in which a company provides a service to customers, including the process of ensuring customer satisfaction.

Outsourcing Increase

The growing trend or act of contracting out tasks, functions, or jobs to external service providers or companies.