_________ Consists of the Processes a Company Uses to Track

question 62

Multiple Choice

_________ consists of the processes a company uses to track and organize its contacts with consumers.

• A)Customer relationship management (CRM)
• B)Production management (PM)
• C)Supply chain management (SCM)
• D)Inventory management (IM)

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Definitions:

Recommendation

A suggestion or proposal given by someone based on their knowledge, experience, or understanding of a situation or product.

Source Traits

Fundamental personality characteristics that are considered inherent and stable over time, from which other traits arise.

Raymond Cattell

was a psychologist known for his work in personality theory, including the development of the 16 Personality Factor (16PF) questionnaire.

Secondary Traits

Personality characteristics that are less consistent and not as deeply ingrained as primary traits, often influenced by specific contexts.