The Customer Relationship Management (CRM)feature Known as _________ Assists with Such

question 28

Multiple Choice

The customer relationship management (CRM) feature known as _________ assists with such tasks as controlling inventory,processing orders,tracking customer interactions,and analyzing sales forecasts and performance.

• A)salesforce automation
• B)eCRM
• C)survey management
• D)automated customer service

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Definitions:

Substantially Impair

A legal term describing conditions where the value, use, or function of something is significantly decreased or hindered.

Uniform Commercial Code

A comprehensive set of laws governing all commercial transactions in the United States, intended to standardize and harmonize the law among different jurisdictions.

Acceptance

A key factor in the agreement element of a contract; consists of the agreement of one party, the offeree, to the terms of the offer in the contract made by the other party, the offeror.

Revoke

To officially cancel or withdraw an offer, privilege, or power that was previously given.