Why and Through What Means Must a Knowledge Management System

question 7

Essay

Why and through what means must a knowledge management system encourage open communication and the exchange of ideas?

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Definitions:

Upward Appeal

A strategy of influencing by seeking the support or approval of higher-level individuals or authorities within an organization.

Co-opting Antagonists

Co-opting Antagonists refers to a strategy of neutralizing or winning over opposition by involving them in the decision-making process or by addressing their concerns.

Influence Outcomes

The ability to affect the results or consequences of actions, decisions, or behaviors in a desired direction.

Apathetic

Showing or feeling no interest, enthusiasm, or concern.