In the Context of Internet-Enabled Supply Chain Management (SCM),handling Returned

question 35

Multiple Choice

In the context of Internet-enabled supply chain management (SCM) ,handling returned goods and out-of-stock notifications to customers is part of _____ activities.

• A)order processing
• B)customer service
• C)production scheduling
• D)inventory management

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Definitions:

Net Income

The total profit of a company after all expenses and taxes have been subtracted from total revenue.

Proportionately Adjusted Balance Sheet

A financial statement showing assets, liabilities, and equity after adjustments have been made to reflect a fair proportionate value based on ownership interests or specific conditions.

Inventory

The raw materials, work-in-process products, and finished goods that a company holds for the purpose of sale in the near future.

Contractual Agreement

A legally binding agreement between two or more parties that outlines the terms and conditions of a particular arrangement or transaction.