__________ Is the Process in Which Managers and Their Employees

question 23

Multiple Choice

__________ is the process in which managers and their employees jointly set objectives for the employees,periodically evaluate performance,and reward according to the results.

• A) Benchmarking
• B) Management by objectives
• C) Strategic planning
• D) SWOT analysis

---

Definitions:

Mini-trial

A voluntary, private, informal dispute resolution process where each party to a dispute presents a summarized version of its case to a panel, often as a prelude to other negotiations.

Binding Mediation

A form of ADR in which a mediator attempts to facilitate agreement between the parties but then issues a legally binding decision if no agreement is reached.

Early Neutral

An alternative dispute resolution process where neutral evaluation is provided by an expert early in the case to help parties reach a settlement.

Uniform Arbitration Act

A framework of laws intended to provide a consistent approach to arbitration across different jurisdictions, facilitating easier dispute resolution.