Examlex
Which of the following is NOT a core job dimension or critical psychological state in the job characteristics model?
Warranty Repairs
Services offered by manufacturers or retailers to repair, replace, or rectify defects in products within a specified period after purchase, at no cost to the customer.
Internal Failure Cost
Costs associated with defects found before the product is delivered to the customer, including scrap and rework.
Quality Cost Report
A document that outlines the costs associated with preventing, detecting, and correcting defective work, categorized into prevention costs, appraisal costs, and failure costs.
Rework Labor
The labor required to correct defective products or errors in production, not initially planned for in the manufacturing process.
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