Juan Is Concerned About the Way His Department Members Interact

question 15

Multiple Choice

Juan is concerned about the way his department members interact.They have poor communication,are constantly in conflict,and cannot seem to solve any problems.Which of the following OD interventions is most appropriate to improve this situation?

• A) sensitivity training
• B) process consultation
• C) forcefield analysis
• D) survey feedback

---

Definitions:

Product Engineer

A professional who designs, develops, and improves products while ensuring they meet manufacturing, cost, and marketing requirements.

Activity Costs

Activity costs refer to the expenses associated with specific activities within a company, such as production, administration, or distribution, used in activity-based costing.

Setup Activity

The tasks involved in preparing equipment or processes for a new production run or activity, often considered in activity-based costing.

Process Engineer

A professional who designs, implements, controls, and optimizes industrial processes, especially continuous ones within the chemical, energy, or manufacturing sectors.